Terms & Conditions
The following are the Terms and Conditions of Hire between the Hirer and Hampshire Motorhomes. Hereinafter referred to as “The Company”.
1.DRIVERS
a. All drivers must be over 21 and under 70 years of age and have held a UK driving licence for at least 2 years and must produce it before the commencement of the hire. Drivers under 25 will be subject to a daily surcharge.
b. The licence must be unendorsed (any endorsements may incur additional charges) and be produced at the time of collection of the motor home. If you have a new style licence it will be necessary to produce both the plastic photo-card and paper counterpart . At which time an insurance proposal form shall have been completed by each driver.
c. Visitors from abroad must produce a valid unendorsed domestic driving licence or a current International Driving Permit or Licence.
d. Proof of identity must be produced at the commencement of the hire and the Company may, at its own expense, take a photograph of the hirer.
2. INSURANCE
(a) Fully comprehensive insurance, for use in the British Isles, is included in the hire charge.
(b) The vehicle is insured ONLY for the period of hire contracted for. Late return of the vehicle would incur an offence under the Road Traffic Act.
(c) Insurance cover is for the vehicle and equipment ONLY. Personal possessions are not covered. Hirers are advised to take out separate holiday insurance.
(c) All previous motoring convictions must be declared at the time of hiring.
(d) If the vehicle is involved in an accident, no matter how minor, an Accident Report MUST be completed and submitted to the Company before the end of the hire period.
(e) An insurance excess deposit is payable before the hire commences. The insurance excess shall be applied against every accident or incident in which the hirer is involved. If the vehicle is returned in good condition, whole and undamaged, the insurance excess deposit (subject to condition 6b) will be returned to the hirer within seven days of the completion of the hire. Should the condition of the vehicle not be so, then the repairs - replacements - cleaning costs will be deducted from the insurance excess. If the hirer is found to have damaged the vehicle, or a third party vehicle, due to negligence or misuse the Company may pass on to the hirer the full cost of repairing or replacing such damage. The excess deposit will be forfeited if, for any reason, the vehicle has not been used in accordance with these “terms and conditions”
(f) Hirers travelling abroad will require a minimum of Green Card Insurance plus appropriate Breakdown, recovery and repatriation cover, which will be supplied by the Company at extra cost to the hirer. Please refer to Rate section. A minimum of seven days notice, prior to departure, is required if the motorhome is to be taken into Spain.
(g) The hirer is responsible for all loss or damage arising from theft whilst the ignition keys of the vehicle have been left in or on the vehicle.
(h) European insurance does not, unless previously having been agreed with the company, include any countries outside the E.C.
(i) Use for hire or reward is not permitted.
(j) Prior permission, from the Company, must be obtained if the vehicle is to be taken to festivals and concerts. An increased excess may also be payable, if permission is granted.
3.BREAKDOWNS.
In the unlikely event of a breakdown, an emergency breakdown service is at the disposal of the hirer, and:
(a) The hirer is authorised to spend up to fifty pounds on necessary repairs, which will be reimbursed to him on presentation of a valid VAT receipt.
(b) Prior approval by the Company must be obtained in respect of repairs / replacements in excess of fifty pounds.
(c) The Company is not under any circumstances responsible for any consequential expenses, curtailment of, or delay to the period of hire or any third party claims for damages in connection with or consequent upon any accident or breakdown.
4. RESERVATIONS.
(a) Telephone reservations are welcomed and will be held for a period of five days, by which time confirmation and deposit should have been received by the Company.
(b) A booking deposit of three hundred pounds per hire is payable at the time of making a reservation. This is not refundable and shall be applied to the hire charge.
(c) Confirmation of booking will be posted to you with an invoice showing the balance of hire charge. This invoice is due for payment no less than 28 days prior to the commencement of hire.
5. COLLECTION AND RETURN.
(a) Vehicle hire is from Friday to Friday, unless an alternative accommodation can be arranged by the Company, and vehicles are available for collection between 4.00 and 6.30 pm, and must be returned between 8.30 am and 12.00 pm, unless otherwise agreed in writing by the Company. Failure to comply with these times will result in the hirer being surcharged at the rate of thirty five pounds per hour, or part thereof, together with any additional costs incurred by the Company.
(b) No refund is given for an early return of the vehicle.
6. VEHICLE CONDITION
(a) The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company and agreed at the date of commencement of the hire and is therefore advised to check the vehicle thoroughly before leaving the Company’s premises.
(b) Upon return the Company’s representative will check the vehicle for damage, cleanliness etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage being the hirers responsibility (see condition 2(e)). An additional charge may be made for cleaning interior and carpets.
(c) Our vehicles are strictly NO SMOKING The hirer will automatically lose their entire security deposit is there is evidence of smoking in the unit when the unit is returned. (Including, but not limited to the smell of smoke in the unit).
7. CANCELLATIONS
(a) Cancellations must be in writing and are charged as follows;
More than 4 weeks prior to commencement of hire - Loss of deposit.
Up to 4 weeks prior to commencement of hire - Full hire cost.
(b) The Company reserves the right to cancel the hire if at the commencement of the hire if the driver’s licence(s) are invalid or not in accordance with the conditions set out in condition 1. In these circumstances the total hire charge will be forfeited.
(c) Hirers are strongly advised to insure against unavoidable cancellation.
8. FUEL, OIL AND GAS
(a) A Quarter tank of fuel is supplied with the vehicle at the commencement of the hire and the Hirer is expected to return the vehicle with a quarter tank of fuel. Any fuel shortage will incur a fixed charge to the Hirer of £30. The Hirer will be liable if the incorrect fuel type is used.
(b) OIL AND WATER
The hirer is responsible for the regular checking of oil and water, which should be done at least at every fuel filling.
(c) GAS
2 Gas cylinders are provided at the time of hire, at least one with initial gas supply. The cost of refills thereafter shall be the responsibility of the Hirer who shall ensure that bottles of the same size and fitting as taken out are returned with the vehicle.
9. AVAILABILITY
Whilst every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond the Company’s control the reserved vehicle is not available the Company reserves the right to offer a suitable alternative. If this is not available or acceptable the liability of the Company will be limited to the refund of any monies paid by the Hirer.
10. LIABILITIES
(a) The Hirer shall be responsible for damage to windscreens, tyres, punctures and all costs and expenses incurred as a result of offences against the Road Traffic Acts and / or regulations thereunder, and indemnifies the Company from any liability.
(b) The Hirer shall ensure that the driver and all passengers required by law to do so shall at all times when the vehicle is being driven wear the seat belts provided.
(c) The Hirer shall be responsible for all the Company’s uninsured losses, which may arise as a result of the hire.
11. ANIMALS
Animals are Permitted in our pet friendly motorhome, additional cleaning charges may apply. animals not allowed in the non-pet-friendly vehicles at any time, Unauthorised carrying of animals will render the hirer liable to automatically lose their full security deposit if there is evidence of pets in the unit when it is returned (Including, but not limited to pet hair in the carpet, seating / sleeping areas or on the linoleum).
12. PARKING
The Hirer may park, free of charge, and at his own risk, one vehicle on the Company’s premises during the period of hiring.
